System Support Coordinator (End user)

Are you an experienced System Supporter and looking to step up your next level role in the Exciting Technology Startup?

The main goal of the role is to provide the extraordinary customer service at the client site as a System Supporter.

Most of our clients are the leading local and international companies in the market and you will have the opportunity to learn how we proactively support and consult to the clients by coordinating and assisting to the external clients an relevant departments.

If you think you have what it takes to do the job, just let us know.

About InyaLand

In about seven years, we have become one of the leading IT companies in Myanmar with technology consulting, systems integration, managed services, hardware/software distribution and rapidly growing cloud capabilities.

We have a small yet sizable, well-qualified young team led by managers with international experience in ASEAN, located across Yangon, Nay Pyi Taw, Mandalay and San Diego, California.

Our mission is to accelerate societal transformation for sustainable development by catalyzing and harnessing technology innovations in information, learning, finance and AI with love and metta in Myanmar.

What You Will Do:

  • Install, configure and setup PCs, Laptops, UPS, Printers and Network equipment
  • Monitor and maintain Windows Servers and Internet access
  • Experience in hands-on hardware troubleshooting
  • Resolve printing issues and network connectivity issues, identify problems and suggest solutions
  • Cloning images and setting up new PCs and Notebooks.
  • Housekeeping IT inventory such as hardware, software and accessories
  • Responsible for web content management and to provide end user support

Who You Are:

  • At least 2-year experience as an IT Support Service role
  • Be familiar with TCP/IP networks and LAN/WAN infrastructure
  • Proactive and good team player. Only shortlisted candidates would be notified
  • Proficient in Microsoft Applications such as Powerpoint, Excel, Word and Visio
  • Bachelor's degree in Technology or Business or relevant discipline

What You Can Expect:

  • Join to the winning team to work with Young Talented People
  • Career and Learning Development Plan at the Selected Universities/Platforms (Guided by InyaLand Management Team)
  • Paid Vacation and Company Holidays
  • Health and Wellness Progra
  • Short Team Performance Bonus and Promotion Opportunity